Trade management solutions South Wales
Stop losing jobs to missed calls, slow replies and out‑of‑hours enquiries.
Our Trade Enquiry Automation System captures, qualifies and sends you leads 24/7 from your website, Facebook and Instagram.Trade Enquiry Automation System for UK Trades & Home Services
trade enquiry management
lead generation for trades
AI chatbot for plumbers
electrician lead management
builder enquiry automation
trades business automation
Never miss an enquiry again.Our chatbot captures leads from your platforms 24/7, so you never lose work when you’re busy on the tools.
Built for UK trades
Designed for:
• Plumbers
• Electricians
• Landscapers
• Builders
• Roofers
• Heating engineers
• Decorators
• Cleaning companies
• All trades and small businesses
Why trades choose us
Never miss a enquiry again, the system often costs less than the price of one job a month and it brings in plenty more.
Professional trade administration services supporting plumbers, electricians, builders, gas engineers, roofers, carpenters, plasterers, landscapers, painters & decorators, and heating engineers across South Wales — including Cardiff, Swansea, Newport, Bridgend, Barry, Llanelli, Neath, Port Talbot, Merthyr Tydfil, and Pontypridd — helping tradespeople save time, improve customer service and grow their businesses.
**Trade management solutions Swansea, Neath, Ystradgynlais, Cardiff, Swansea, Newport, Bridgend, Barry, Llanelli, Neath, Port Talbot, Merthyr Tydfil, and Pontypridd
Sound familiar?
Missed Calls while on jobs
Messages piling up on you website, Instagram and Facebook
Lost jobs due to slow responses
What can we help you with
We help trades and small businesses handle enquires and bookings automatically - even after hours.
We install a smart chatbot on your website, Instagram or Facebook that instantly engages visitors, captures their details, and turns them into real leads.
Core features:
💬 Instant responsesEngages visitors the moment they land on your site📋 Lead capture & qualificationCollects names, contact details and job info⏱️ 24/7 availabilityWorks even when you’re busy or offline
Who It’s For
Plumbers, electricians, landscapers, builders, roofers, heating engineers and all UK trades and small businesses
Contact Trade Management Solutions
Often less than the price of one job a month — and it brings in plenty more.
Contact Trade Management Solutions Cardiff, Swansea, Newport, Bridgend, Barry, Llanelli, Neath, Port Talbot, Merthyr Tydfil, and Pontypridd
How it works
Benefits
✔ Captures enquiries without lifting a finger
✔ Stop losing jobs to missed messages
✔ Get leads even outside working hours
✔ Respond instantly without being on your phone
✔ Increase bookings from your existing website, Instagram and Facebook traffic
For less than your average call‑out fee, you get a system that captures enquiries 24/7.
Contact Trade Management Solutions
Contact Trade Management Solutions providing help in Caerphilly, Aberdare, Rhondda, Tredegar, Ebbw Vale, Cwmbran, Abergavenny, Porthcawl, Maesteg and Ammanford
About us
Our Mission
To give every trade business a simple, reliable system that captures enquiries, responds instantly and keeps customers engaged.We are a South Wales based company and we help tradespeople and service businesses manage customer enquiries without the hassle.Our simple system responds instantly, captures key information, and keeps all customer communication organised in one place — so no opportunities are missed while you’re on the job.Built for sole traders and growing businesses alike, we focus on practical, easy-to-use solutions that save time, improve response rates, and support you behind the scenes.
One missed job can cost you £300 plus. We stop that happening — every day.
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Contact Trade Management Solutions helping Tilers, Window fitters, Locksmiths, Fencing contractors, Flooring installers, Drainage specialists, Scaffolding contractors, Tree surgeons, Solar panel installers and Handypeople / property maintenance
Why trades choose us over anything else
You need something that works every day, doesn’t need managing, and never misses an enquiry — even when you’re flat out on a job.
Here’s how we compare to the alternatives most trades use:
If you want more enquiries, faster replies, and fewer time‑wasters — we are the only option built specifically for UK trades.
Cheaper than hiring a virtual assistant — it never sleeps, never takes breaks and never misses enquiries.
Contact Trade Management Solutions helping across South Wales
Contact Trade Management Solutions working Tonypandy, Mountain Ash, Blackwood, Pontardawe, Bargoed, Risca, Ferndale, Hengoed, Ystrad Mynach and Llantwit Major
What you get
AI Chat assistant for messages
Appointment booking*
Emergency lead sorting*
Automatic confirmations
Monthly optimisation & support*
Plans From
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Setup & handover | Initial setup & handover | Initial setup & handover | Initial setup & handover & support |
| AI assistant platforms | 1 platform | 2 platforms | 3 platforms |
| 24/7 auto reply | Yes | Yes | Yes |
| Lead capture fields | Name, phone number, type of job | Name, phone number, type of job | Name, phone number, type of job |
| Emailing | Yes | Yes | Yes |
| Priority flagged Emailing | No | Yes | Yes |
| SMS for urgent leads | No | Yes | Yes |
| Ongoing support | No | Monthly check | Monthly check and optimisation |
| Branding | No | No | Branding (name and logo) |
| Booking | No | No | Appointment booking link |
Each plan can potentially pay for itself with just one lead.
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Contact Trade Management Solutions supporting Bricklayers, Kitchen fitters, Bathroom installers, UPVC door & window specialists, Gutter & fascia installers, CCTV & security system installers, Waste removal / man & van services, Pressure washing contractors, Chimney sweeps and Metal fabricators / welders
See how we can capture enquiries & books jobs automatically
A quick, no‑pressure walkthrough showing exactly how your trade can stop missing enquiries and start booking more work — even when you’re on a job.
In a few minutes, you will see:• How your new enquiry system works across your website, Facebook & Instagram• How it replies instantly to customers 24/7• How it qualifies time‑wasters so you only speak to real customers• How many enquiries you’re currently losing without automation• How your trade’s setup would look
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Frequently Asked Questions from Trades
Q What does Trade Management Solutions do?
We help trade businesses capture and convert more customer enquiries using AI-powered automation.
Q Who is it for?
Any UK trade or home‑service business.
Q How does it work?
Our system responds instantly to enquiries from your website and social media, qualifying leads and collecting customer details automatically.
Q What does the system automate?
Enquiry capture, follow‑ups, routing and communication.
Q: Do you answer calls or manage admin?
No — we focus purely on capturing leads through your website, Facebook business page or instagram.
Q: Do I need a website?
No — the chatbot sits on your site if you have one, or on a Facebook business page or instagram and works automatically.
Q: What happens when a lead comes in?
You receive their details so you can follow up and book the job.
Q Does it include appointment booking?
Yes — appointment booking is included in the Pro plan.
Contact Trade Management Solutions helping all trade in south Wales
Contact Trade Management Solutions
Have questions or want to see how automation can grow your trade business?Get in touch — we’re here to help.
Contact Trade Management Solutions
Flexible contract options — from rolling monthly to 12‑month agreements
Privacy Policy
Last updated: 22/05/2026
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1. Who We Are
Trade Management Solutions (“we”, “us”, “our”) provides automated enquiry handling services for UK trade businesses.
Website: www.trademanagementsolutions.co.uk (trademanagementsolutions.co.uk in Bing)
Registered in England & Wales
Company Number: 17176735
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2. Information We Collect
Information you provide:
• Name
• Email
• Phone number
• Business details
• Messages sent through our website or chatbot
• Demo booking information (via Calendly)
Automatically collected:
• IP address
• Browser type
• Device information
• Pages visited
• Cookies
Enquiry data (processed on your behalf):
• Customer name
• Contact details
• Job details
• Message content
• Timestamps
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3. How We Use Your Data
• To operate our Trade Enquiry Automation System
• To send enquiry notifications
• To manage demo bookings
• To improve our service
• To respond to support requests
• To comply with legal obligations
We do not sell your data.
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4. Legal Basis
• Contract
• Legitimate interest
• Consent (for marketing)
• Legal obligation
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5. Data Storage and Security
• UK/EU‑based secure servers
• Industry‑standard security
• Data retained only as long as necessary
• You may request deletion at any time
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6. Sharing Your Data
We may share data with:
• Hosting providers
• Email service providers
• Calendly
• Payment processors (if applicable)
All third parties follow GDPR‑compliant practices.
We never sell personal data.
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7. Cookies
We use cookies to:
• Improve performance
• Analyse traffic
• Remember preferences
You can disable cookies in your browser settings.
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8. Your Rights (UK GDPR)
You may:
• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent
• Request data portability
Email: [email protected]
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9. Contact
Trade Management Solutions
Email: [email protected]
Website: www.trademanagementsolutions.co.uk (trademanagementsolutions.co.uk in Bing)
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Terms & Conditions
Last updated: 22/05/26
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1. Introduction
These Terms & Conditions govern your use of the Trade Management Solutions website and services.
By using our website or subscribing to our service, you agree to these terms.
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2. Service Description
We provide a Trade Enquiry Automation System that:
• Captures customer enquiries
• Sends automated replies
• Delivers enquiry notifications via email
• Supports multi‑platform capture (website, Facebook, Instagram)
We may update or improve the service at any time.
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3. Use of the Service
You agree to:
• Provide accurate information
• Use the service for lawful business purposes
• Not misuse, copy, or reverse‑engineer the system
• Not use the service to send spam or harmful content
We may suspend access if these terms are violated.
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4. Payments and Billing
• Plans are billed monthly
• Payments are processed securely
• You may cancel at any time
• No refunds for partial billing periods
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5. Customer Enquiry Data
You are responsible for:
• The accuracy of customer information
• Responding to enquiries
• GDPR compliance when contacting customers
We act as a data processor on your behalf.
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6. Availability
We aim for high uptime but do not guarantee uninterrupted service.
We are not liable for:
• Internet outages
• Third‑party platform issues
• Hosting interruptions
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7. Limitation of Liability
To the maximum extent permitted by law:
• We are not liable for lost revenue, missed jobs, or indirect damages
• Our total liability is limited to one month of your subscription fee
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8. Termination
You may cancel at any time.
We may terminate access if:
• Terms are violated
• Payments fail
• The service is discontinued
Upon termination, your data will be deleted in line with our Privacy Policy.
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9. Changes to These Terms
We may update these Terms & Conditions at any time.
Continued use of the service means you accept the updated terms.
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10. Contact
Email: [email protected]
Website: www.trademanagementsolutions.co.uk (trademanagementsolutions.co.uk in Bing)
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